We're Here to Help You

Get the support you need with our comprehensive help center, live chat, and dedicated customer service team available 24/7.

How Can We Help You?

Choose the support option that works best for you. We're committed to resolving your queries quickly.

Live Chat
Available 24/7

Get instant help from our support team. Average response time: 2 minutes.

Email Support
Response within 4 hours

Send us detailed queries and get comprehensive solutions via email.

Phone Support
Mon-Fri, 9 AM - 6 PM IST

Speak directly with our experts for complex technical support.

Frequently Asked Questions

Find quick answers to common questions about our products and services.

How do I place a bulk order?

You can place bulk orders through our wholesale portal or by contacting our sales team directly. For orders over 10,000 units, we offer special pricing and custom packaging options.

What are your minimum order quantities?

Minimum order quantities vary by product type. Standard packaging has a MOQ of 1,000 units, while custom packaging starts at 5,000 units. Contact us for specific product requirements.

Do you offer custom printing and branding?

Yes! We offer full custom printing, branding, and packaging design services. Our design team can help create packaging that perfectly represents your brand identity.

What is your typical delivery time?

Standard products ship within 3-5 business days. Custom packaging typically takes 10-15 business days depending on complexity. We offer expedited shipping for urgent orders.

Are your packaging materials food-safe?

All our food packaging materials are FDA-approved and comply with international food safety standards. We provide certificates of compliance with each order.

What sustainability certifications do you have?

We hold FSC, ISO 14001, BRC, and GOTS certifications. Our products are designed with sustainability in mind, using recycled materials and eco-friendly manufacturing processes.

Knowledge Base

Browse our comprehensive guides and tutorials to get the most out of our products.

Getting Started Guide
Complete guide for new customers

Learn how to browse products, place orders, and manage your account.

Custom Packaging Process
Step-by-step custom order guide

Understand our custom packaging design and ordering process.

Packaging Selection Guide
Choose the right packaging for your needs

Expert tips on selecting the perfect packaging for different products.

Sustainability Guide
Eco-friendly packaging options

Learn about our sustainable materials and environmental initiatives.

Quality Standards
Our quality control processes

Understand our quality standards and testing procedures.

Shipping & Returns
Policies and procedures

Learn about our shipping options and return policies.

Get in Touch

Multiple ways to reach our support team. We're here to help!

Email

support@dabao.in

Response within 4 hours

Phone

+91 944 226 4026

Mon-Fri, 9 AM - 6 PM IST

Office

Mumbai, Maharashtra

Visit us for demos

Still Need Help?

Our support team is standing by to help you with any questions or concerns.