Terms and Conditions

1. Acceptance of Terms

By accessing and using the Dabao India website (dabao.in) and services, you accept and agree to be bound by these Terms and Conditions. This website is owned and managed by AJITH BERLIN A, an individual proprietor based in India. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and customers who access or use our service.

2. Description of Service

Dabao India provides packaging solutions including but not limited to:

• Food packaging materials and containers
• Custom packaging design and manufacturing
• Bulk and wholesale packaging solutions
• Eco-friendly and sustainable packaging options
• Packaging consultation and advisory services

3. User Account

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Orders and Payment

4.1 Order Placement

• All orders are subject to acceptance by Dabao India
• We reserve the right to refuse or cancel orders
• Minimum order quantities may apply
• Custom orders require additional approval and lead time

4.2 Pricing and Payment

• All prices are in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• Payment is due upon order placement unless credit terms are arranged
• We accept major credit cards, bank transfers, and other approved methods
• Additional taxes and shipping charges may apply

5. Product Information

We strive to provide accurate product information, but we cannot guarantee that all descriptions, images, and specifications are error-free. You acknowledge that:

• Colors may vary due to monitor settings
• Dimensions and specifications are approximate
• Product availability is subject to change
• Custom products may have variations from samples

6. Shipping and Delivery

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• You must inspect products upon delivery
• Shipping charges are additional unless otherwise noted
• International shipments may be subject to customs duties

7. Returns and Refunds

7.1 Return Policy

• Defective products may be returned within 30 days
• Custom products are generally non-returnable
• Products must be in original condition and packaging
• Return shipping costs may apply

7.2 Refunds

• Refunds are issued to the original payment method
• Processing time is 5-10 business days
• Shipping charges are non-refundable unless error is ours
• Custom products are subject to restocking fees

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Dabao India or its licensors and is protected by copyright and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our content

9. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit unlawful acts
• To violate any international, federal, provincial, or state laws
• To infringe upon or violate our or others' intellectual property rights
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or malicious code

10. Disclaimer of Warranties

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that our service will be uninterrupted, timely, secure, or error-free. Your use of our service is at your own risk.

11. Limitation of Liability

In no event shall Dabao India, its directors, employees, partners, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the products or services in question.

12. Indemnification

You agree to defend, indemnify, and hold harmless Dabao India and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) resulting from your use of our service or violation of these terms.

13. Termination

We may terminate or suspend your account and access to our service immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the service will cease immediately.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our service after any changes constitutes acceptance of the new terms.

16. Contact Information

For questions about these Terms of Service, please contact us:

17. Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.